Fleet management can be challenging.
With many different fleet operational requirements, it can be tough to keep track of things when using disparate management systems.
With Jaama it’s different. Everything is in one system. We make it our business to understand your requirements, help you select the modules to meet them and then deliver greater control and improved efficiency.
Jaama is the UK’s leading fleet industry asset management software system provider. Below it offers its top 10 tips to fleet and transport managers on what to focus on when going out to the market to select a new system to manage commercial vehicles.
1. Ensure software is future proof
A good fleet software provider must be able to deliver a highly sophisticated, modern, online system today whilst being fully focused on delivering continuous product development. For example, the DVSA is currently running a scheme of “remote enforcement” known as “earned recognition” which drives demands from your fleet system.
2. Develop a partnership
Fleet decision-makers must feel comfortable forming a long-term business partnership with their chosen supplier. It is essential to partner a company that has a track record in full asset management as many systems have been developed to manage company car fleets and fail to truly deliver the complex functionality of commercial vehicle operations.
3. Customer testimonials
Do not buy a software system in the hope that it might do the job. Contact existing users and see the system operating in a real world environment. The DVSA advocates using IT as “part of an effective vehicle maintenance system”. Therefore, also seek out the DVSA’s advice.
4. Don’t fall in to the bespoke trap
Select a standard software system that can accommodate upgrades and new functionality. If special fleet requirements must be met, your technology partner should be able to develop suitable modules to be added to the system. Bespoking a system restricts future developments.
5. Future business requirements
Do not simply focus on today’s driver and vehicle allocation. Select a fleet management system capable of reflecting future strategic change. Commercial vehicle best practice initiatives such as FORS will be updated to reflect legislative change and industry trends so select a supplier that is working in tandem with organisations - such as a FORS associate .
6. Key objectives before ‘bells and whistles’
Establish key business objectives. Too often decision-makers are wowed by the ‘bells and whistles’ offered without consideration to whether key objectives are met. Compliance is absolutely critical for commercial vehicle fleets as noncompliance is hugely costly and business inefficient. Ensure your chosen system will keep your vehicles on the right side of the law, and efficiently ‘flag up’ all key ‘best practice indicators.
7. Keep an open-mind
Keep an open-mind as to how additional modules and future developments may further improve your fleet operation and reduce administration. A good example is self-service applications to enable drivers to complete vehicle checks defects.
8. Management information access
Data feeds into a fleet management software system is one thing, but accessing strategic business information is a different matter. Ensure the system has good report writing capabilities that enables data to be easily accessed for analysis and comprehensive reporting. Good systems also deliver exceptional levels of real time status information such as individual user ‘dashboards’ which display a graphical headline view of all vehicle and driver business-critical data which can be drilled into.
9. Provider experience
Investigate the reputation and experience of your chosen software supplier. Analyse their existing customer portfolio and talk to established system users. Many operators continue to maintain their vehicles through their own workshops. If that is the case with your fleet, ensure that the chosen system delivers workshop management functionality – there is no point in having disparate systems.
10. Supplier viability
Finally, select a software partner that is fully focused on system development and aftersales support and is not a ‘bit part’ provider. Additionally, investigate the long-term viability of your preferred partner.
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