Charley joined the Fleet Operator Recognition Scheme two years ago as a Process Officer. Demonstrating a strong commitment to professional growth, Charley transitioned to the Quality Assurance team, where she has played a pivotal role in enhancing operational standards and ensuring compliance with industry best practices.

In addition to her current responsibilities, she has successfully completed the Transport Manager CPC qualification, further solidifying her expertise in transport. She has also earned the prestigious FORS Advanced Practitioner status, reflecting her deep understanding of fleet safety, efficiency, and environmental impact.